PMane

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BPO and Call Center Outsourcing Countries

12th May 2011
The new age has given rise to new industries such as Business Process Outsourcing and specifically call center outsourcing. The technological age has brought us so far into the future that distance is no longer such a big problem for conducting business s... Read >

Benchmarking - An Effective Business Tool

12th May 2011
Let us just imagine you are into a business with a wide range of products and huge variety of product lines. How would you get to know you are profitable in the market compared to your rivals or not. For a firm to be profitable they should have either mor... Read >

Call Center Interview Questions And How To Tackle Them

09th May 2011
If a company has a large number of customers, but doesn't have the capability to handle calls from those customers, they might contract a call center. These firms help with airline reservations, directory assistance, computer technical help, and other imp... Read >

Using Balanced Scorecard to Develop Key Performance Indicators

05th May 2011
Balanced Scorecard was first proposed by Dr. Kaplan and Norton in 1992 and has since evolved into a strategic planning tool. Many big corporations around the world have adopted the Balanced Scorecard in its full scale operation. Incidentally, Strategy Map... Read >

Call Center Etiquette Training

07th April 2011
A call center is like any other business in the sense that it measures its efficiency the way traditional businesses measure theirs. Generally, efficiency measures involve comparison of cost against revenues. The higher the actual profit margin, the more ... Read >

How To Motivate Your Call Center Agents At A Low Cost

23rd March 2011
Life would be so easy if motivation could exclusively from within us! However, more often than not, it's up to management to maintain employee morale. To activate and inspire self-motivation and boost 'morale' amongst employees, you need to be a dynamic l... Read >

Septic System Sump Pump Installation

16th March 2011
My friends needed a septic system that pumps uphill. Their house is at the low point on their plot and for years the septic system has not worked well. They needed to fix it so that they can have toilets that actually flush in the rain. An unusually wet S... Read >

Welding Table - Should You Build One Or Buy One?

16th March 2011
One of the very first welding projects you should tackle is a welding table. But wait a minute. Are you sure you want to spend the time and money to build a welding table when you might be able to buy one that is portable, foldable, and inexpensive? I am ... Read >

Do Septic Systems With Aeration Tanks Last Longer?

16th March 2011
The septic system is one of the most important systems in a home. When most people are looking for a septic tank, whether as a replacement tank or a new tank for newly built home, they will want to choose a tank that not only performs properly, but they a... Read >

Reverse Phone Search - Unrecognized Phone Numbers

07th March 2011
It seems to happen all the time: Just as soon as you and your family have sit down to enjoy a delicious family meal, the ring of the phone shatters the comfortable noise of a family at table. Getting interrupted in the middle of dinner for a phone call is... Read >

Clown Loach Behavior Is The Reason They Are So Loved

01st March 2011
To be the most popular, people have to like you for some reason. They don't have to be able to identify or understand the reason, it just has to be there. In the case of clown loach fish it is easy to see that it is their personality that makes them so po... Read >

Find a Mobile Number Owner - Reverse Phone Lookup Tips

28th February 2011
If you like to a find mobile number owner then one of the best things to do is to perform the reverse phone search that allows you to trace the owners of those unregistered mobile numbers in your cellphone. This kind of lookup can produce relevant results... Read >

CNC Plasma Cutters - Their Benefits

24th February 2011
A lot of people are curious about plasma cutting. Most of them enter the world of plasma cutting through the CNC field. This is one of the most valuable tools for wide-range businesses today. It is a versatile tool widely used by manufacturing and constru... Read >

Recreate The Clown Loach Fish's Natural Environment

23rd February 2011
Clown loach fish are only found in Indonesia (specifically on Borneo and Sumatra). They live in murky backwater rivers where the water may be moving swiftly or standing still. The waters are densely vegetated and there is plenty of food for the feisty bot... Read >

Betta Dropsy - Watch Out For This Betta Disease Symptom

18th February 2011
Dropsy isn't a disease, it is a symptom of a bacterial infection that can affect Betta fish or any other kind of fish in general. The major symptom of Dropsy is a bloated or swollen condition that makes a fishes scales sticks out like a pine cone. If left... Read >
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